A loose or dirty charging port is one of the most common “won't charge” complaints. Start with safe cleaning, then decide if a port replacement is needed.
01Rule out the cable and charger
Try a known-good cable and wall adapter before opening the phone.
02Clean lint carefully
Use a non-metal tool (plastic pick or wooden toothpick) — never a metal pin that can short the port.
Port replacement
If the connector is bent or solder joints are failing, book a charging-port repair with Mobilink UK.
